Are you leading diversity, equity, and inclusion at a big company? In 2022, Sodexo has been placed in the top 1% of companies. . You can have good initiatives and programs, but the idea is to really make sure you are changing behaviors and cultures within the organization, Anand added. Keep raising the bar. Market share in target segments Sodexos commitment to diversity, equity and inclusion (DE&I) is supported by our nine Employee Business Resource Groups (EBRGs), which foster cultural diversity and provide networking opportunities. At General Motors, the HR director of each business supplies the scorecard information to the functional leads, CEO Mary Barras direct reports. Most recently, I spoke with Hart Energy and was featured in their Diversity in Energy publication. Read workplace diversity, equity and inclusion pieces by Sodexo leaders and check out our Racial Equity and Social Justice Toolkit. One of the many ways we support the diverse needs of our employees are through our offering of inclusive programs and practices such as DE&I learning, flexibility and more. To request permission for specific items, click on the reuse permissions button on the page where you find the item. Leaders at Sodexo Diversity can use Balanced Scorecard strategic tool to build sustainable competitive advantage by better understanding the relationship among - financial resources, internal processes, customer preferences, and operations management in Sodexo Diversitys overall strategy. CEO, Sodexo Energy & Resources, North America & Head of Global Energy Strategic Accounts. Make sure that the idea of scorecards and accountability is aligned with the culture of your organization, Sodexos Anand said. Results from the Sodexo Diversity Index and Balanced Scorecard impact 10 to 25 percent of bonus compensation for senior executives, depending on leadership level. Poorly defined metrics metrics are either too broad or too narrow. Leaders at Sodexo Diversity can use Balanced Scorecard strategic tool to build sustainable competitive advantage by better understanding the relationship among - financial resources, internal processes, customer preferences, and operations management in Sodexo Diversity's overall strategy. Existing customer business development Please purchase a SHRM membership before saving bookmarks. It is organized by topic and updated frequently as data and best practices evolve. COVID-19 reared its ugly head, disproportionately impacting the economic, emotional and physical well-being of Black Americans. Please note that all such forms and policies should be reviewed by your legal counsel for compliance with applicable law, and should be modified to suit your organizations culture, industry, and practices. The 8,900-employee Johns Hopkins Hospital and Johns Hopkins Health System in Baltimore takes several steps to hold managers and executives accountable for diversity and inclusion. Our score is above the Europe average and the Bars, hotels & restaurants sector average of B-, and the same as the global average score. As a senior leader, a portion of my long-term incentive is tied to the company achieving 40% female representation in the Global Senior Leadership group by 2024 (we're at 38% today). The hospital measures demographics of new hires and attrition of existing employees and its goal is to use data from its diversity climate survey to help enhance diversity accountability. - Are we innovative and ready for the future? Overall, from 2003 to 2010, the number of women in leadership at Sodexo has increased by 74 percent. The scorecard is reviewed annually and is often changed as business goals change, says Chad Johnson, Director, EEO/AA & Diversity Analytics and Systems. else if(currentUrl.indexOf("/about-shrm/pages/shrm-mena.aspx") > -1) { Peter Bye, a member of the Society for Human Resource Managements workplace diversity special expertise panel and president of MDB Group Inc., a consulting firm that specializes in diversity and inclusion strategy, said one of the most common questions he gets from people when they learn what he does for a living is what should I measure when it comes to diversity?. HARVARD BUSINESS SCHOOL CASE STUDY Shifting the - Sodexo. Sodexo obtains the best score in the "Restaurants and Leisure Facilities" sector, with a score of 75 out of 100 (up 2 points compared to 2020), assessing the sustainability of the company. At Monsanto, the scorecard really is a measure of progress, says Melissa Harper, Vice President, Global Talent Acquisition and Diversity & Inclusion. Sodexo Global Chief DEI Officer Mia Mends talked about the importance of using diversity scorecards to drive D&I plans, She talked about the importance of their diversity scorecard, Erika Brown selected as Citis Chief DEI Officer, Claudia Diaz Singer was promoted at The J.M. Some of the Internal Processes metrics that can be used in Balanced Scorecard approach are - Read about how to make your company more diverse. For greater details connect with us. Strategic redundancy in job skills (job-coverage ratio) Break-even time realized. Finally, it uses three work environment surveys to benchmark management and culture change initiatives; an internal employee survey, Fortune's Great Place To Work Trust Index and DiversityInc annual surveys. It has been refreshing for me to join Sodexo, a company where the culture is steeped in leading-edge diversity, equity and inclusion practices. By 2010, Sodexo, North America was continuing to gain traction on its diversity strategy, and a global diversity initiative for the group was underway. Over time, the metrics focused on hiring percentages, voluntary turnover rate and promotions into management. She talked about the importance of their diversity scorecardand said diversity and inclusion are just as important a driver of performance as your gross profit numbers., Previous: if(currentUrl.indexOf("/about-shrm/pages/shrm-china.aspx") > -1) { And that was it. scorecard includes both quantitative goals as well as. We need to assess if we are going to hit the benchmarks that were looking to achieve and how to get there, he says. Shifting the Diversity Climate: The Sodexo Solution case study provides a strategic dilemma for the protagonist. However, more work still needed to be done to engage employees around the world in the company's diversity initiatives. $('.container-footer').first().hide(); If youre driving meaningful change on complicated issues, weve got a board seat for you. EMBA PRO immersive learning methodology from case study discussions to simulations tools help MBA and EMBA professionals to - gain new insight, deepen their knowledge of the Organizational Development field. Virtual & Washington, DC | February 26-28, 2023. The scorecard also assesses efforts at diversity-and-inclusion training throughout the organization and in many ways incorporates elements of dashboards. Fight for the things that you care about, but do it in a way that will lead others to join you. Can more women in energy be the answer to these problems? The Balanced Scorecard approach was first proposed by Robert S. Kaplan and David P. Norton in their January February 1992, Harvard Business Review article titled The Balanced ScorecardMeasures that Drive Performance. Use the Scorecard to Forecast: Sodexos Johnson advises companies to be predictive. Thomas J. Wilson, Allstates chairman, president and CEO, receives yearly data on workforce diversity components for each of his direct reports from demographics, promotion rates and opportunity, retention and turnover for their area of business which has implications on their overall performance and those of their leaders, Wiley-Little noted. According to by Robert S. Kaplan and David P. Norton , 85 percent of executive teams spent less than one hour per month discussing strategy, with 50 percent reporting that they spent virtually no time on strategy discussions. evaluation of behaviours such as participating in training, mentoring, and doing community outreach. In todays market place a companys ability to sustain competitive advantage is highly dependent upon Sodexo Diversity's ability to innovate and stay ahead of the curve vis a vis to its competitors. There is no guarantee, but our chances as an industry are a lot better if we have more diversity of thought and ideas. When it comes to accountability, leaders are evaluated annually on results and behaviors, according to Anise Wiley-Little, the companys chief diversity officer. A cornerstone of Sodexo's diversity strategy is the company's diversity scorecard. Sodexo has been awarded 2021 Best-of-the-Best Corporations for Inclusion by the United States National LGBT Chamber of Commerce (NGLCC), the business voice of the LGBT community, in collaboration with its partners in the National Business Inclusion Consortium (NBIC). Although many companies use the two terms interchangeably, there really is a difference. The team started to build the human resource processes that would address many of the concerns in the lawsuit: training systems, selection systems, and a career posting center. In addition, in 2010, engagement scores for women were at 71 percent, up 10 percent from 2006 and considered above the Aon Hewitt threshold for best in class.. They have a detailed scorecard process for leaders. Best Practices From Sodexo, Monsanto, Nielsen and General Motors. You have successfully saved this page as a bookmark. The FTSE4Good Index Series is designed to measure the performance of companies demonstrating strong Environmental, Social and Governance practices. Thats a very aggressive goal, particularly when you are looking at senior-level positions that dont have that high of an attrition rate, Fuller added. Sodexo is a constituent of the FTSE4Good Index following the June 2020 review. The senior executives . Smucker Company to lead workplace inclusion. When the economy is unstable, employers are faced with difficult decisions around staffing, pay and benefits. Kotler & Armstrong (2017) "Principles of Marketing Management Management", Published by Pearson Publications. document.head.append(temp_style); You may be trying to access this site from a secured browser on the server. EcoVadis is a collaborative platform used to evaluate Corporate Responsibility performance. The hospitals plan is to have 40 different diversity working groups in departments ranging from radiology and pathology to environmental services. Some of the questions answered by Balance Scorecard Analysis of Shifting the Diversity Climate: The Sodexo Solution are -. - What is important for Sodexo Diversity shareholders? Sodexo started its diversity scorecard in 2002, after settling a racial-discrimination lawsuit and beginning to implement its diversity-management initiative under Dr. Rohini Anand, now Senior Vice President and Global Chief Diversity Officer. Members can get help with HR questions via phone, chat or email. If there was ever a time when we needed the best and brightest to work in the energy industry, it is now, and yet college students are asking me if a career in oil and gas is like going to work for the tobacco industry. A number of times they often clash with the chain of command in the organization. diversity; sodexo . Go Beyond Representation: When Ken Barrett came on board two years ago as Chief Diversity Officer of General Motors, he received a copy of the diversity scorecard that had been used prior to the companys bankruptcy filing in 2009. 255 Quai de la Bataille de Stalingrad - 92866 Issy-Les-Moulineaux Cedex 9 - France, Benefits and Rewards Services A trusted and responsible partner, Financial Results and Universal Registration Document, Press release on non-financial information, Helping women put food on the table in Latin America. } Dont Ignore Groups Less Easy to Count: The elephants in the room with diversity data continue to be LGBT people and people with disabilities, since it is difficult for companies to get an accurate count for both those demographics. In 2002, Dr. Rohini Anand was hired by Michel Landel, CEO of Sodexo, North America. His current scorecard focuses on talent acquisition and talent development, with emphasis on key levels for new hires, managers and senior executives. By brainstorming throughout the organization and leveraging best practices, Nielsen developed business-unit-level scorecards to report representation and movement, while including more granularity on turnover and on supplier diversity. The initiative leverages a host of professional development programs that present opportunities to share diversity lessons with staff and clients, provide training to different employee populations, and develop connections through strategic networking and robust mentoring. Balanced Scorecards help "Sodexo Diversity" to translate, communicate, and measure its strategies. More recently, Nielsen has added global reporting of gender by band and level. diversity; sodexo . What can companies do? We believe that this is a long-term commitment and a journey, Anand noted. We have confidential conversations you cant have anywhere else. Why is it called a Balanced Scorecard? 49-61. At EMBA PRO, we believe that Balanced Scorecard approach is highly efficient strategic tool to formulate a cohesive strategy. The challenge to attract students to the industry is a relatively new one, except when it comes to women. I am now rarely the only woman in the room. In keeping with the organizations long-term focus, this incentive is paid regardless of the companys financial performance for the fiscal year. Sodexo measures the recruitment, retention, and promotion of women and other employees from.
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