For certain requests closer examination from a practical or medical point of view may be necessary, and this will be carried out by a specialised internal committee. Check-in online is available up to 24 hours before your cruise departure date. MSC gives you the chance to book yourluggage delivery servicefrom your home to your cabin and viceversa thanks to the MSC guest dedicated partnership with Bagexpress. Any cruise change shall be requested through our contact centers. We did not carry much on so we did not use it but I could see how that would be really handy for a lot of people. MSC Cruises has obtained a certification from Bureau Veritas for the preparation and serving of gluten-free meals worldwide (food code: < 20 ppm*) in the main restaurants of MSC Seaside, MSC Seaview, MSC Meraviglia, MSC Preziosa, MSC Divina, MSC Splendida, MSC Fantasia, MSC Magnifica, MSC Poesia, MSC Orchestra and MSC Musica. 6-10 Cruises Age 30s. Please check with your travel agent, government agency, Embassy or Consulate to ensure that you have all the proper documentation to board the ship and enter each of the countries on your cruise. MSC Seashore. Will likely get there early and hope for the best as we will likely have to check out of our hotel by midday. Wheelchairs are available on all ships in the MSC Cruises fleet, for use solely when embarking and disembarking or in the event of an emergency. Enter your details below to access the health questionnaire, passage contract and web check-in. Once guests have finished enjoying meals, there are lots of amenities and activities to keep them busy. The MSC Aurea Experience enables cruisers to go to the front of the line and board before other waiting passengers. Description: Aurea Balcony Staterooms have two single beds that convert to a double bed, spacious wardrobe, and a b At the moment this section is accessible only on our desktop site. . Are you taking the Kielius bus? Can I use them? We are in an IHG hotel in Hamburg and can have a late checkout with them (if available) due to our loyalty club level, so may be able to stay in our room until about 2pm. Choose from a range of accommodation including cluster cabins for family groups and experience packages to upgrade your onboard choices. I was largely wondering if there is a strict boarding order, regarding deck or perhaps loyalty club level, but sounds like that may not be an issue. June 14, 2016. Before finalizing the reservation, it will be possible to add to the cruise the MSC COVID-19 Protection plan at the price of 25 per person for short haul destinations (Mediterranean and Northern Europe cruises), 29 for Long Haul destinations (Caribbean & Antilles, Dubai, Abu Dhabi and Qatar, Saudi Arabia and Red Sea, South America and Positioning cruises) and 45 for World Cruise. A cruise line we often use from the UK does not start embarkation until after two and the first meal they serve is afternoon tea. . My Choice Dining**. Accessible cabins, fitted out especially for guests with disabilities and/or reduced mobility, are available on every ship in the fleet. As it expands its fleet at a rapid pace, MSC Cruises is massively building its footprint in North America in an effort to woo more Americans. Once the MSC Sinfonia arrives in Durban harbour, clearance by port authorities and disembarkation can take a while, and it is recommended you book to fly out of Durban after 13h00 that day. Prams and wheelchairs are always allowed on board, but must be declared at the time of booking confirmation. Recommended Posts. Proceed with your embarkation form to the gangways where one of the MSC crew will be waiting to take your personal security picture. Activate your Cruise Card for onboard purchases. All personal data provided by guests will be treated in a manner that fully conforms to our privacy policy. Can I undergo dialysis treatment onboard? Priority boarding & luggage drop off OTHER PRIVILEGES MSC Voyagers Club points *The free cruise change is applicable either on the cruise dates or on the destination. How can I let MSC Cruises know about my special needs? Do on-board staff receive special training in providing assistance to passengers with disabilities or reduced mobility? and about the pkg that comes with it. Sounds delightful!!! So, go at the time that suits you - it'll be fine. In order to be able to provide our guests with the best possible on-board experience, we need to be aware of all our guests special needs in good time, regardless of their complexity. As during a cruise, you may be exposed to specific COVID-19 risks that may not be usually covered by existing insurance policies, to ensure your peace of mind is strongly recommended for all new reservations from 1 July 2022 onwards - for all guests to have in place an insurance policy that specifically covers them against COVID-19 related risks, such as cancellation, interruption, repatriation expenses, quarantine, medical assistance and related expenses, as well as hospitalization. 3. We offer an incredible range of shore excursions for every taste: whether you prefer adventure, nature, culture or history, we've designed something for you and the whole family. The priority boarding and check in and check out processes for MSC Yacht Club guests are seamless, easy and headache-free, so you can spend your vacation time actually relaxing. Also please note that the aluminium gangways used if the ramp cannot be operated are less than 80 cm wide. The tenders are also accessible. Your children and you are about to embark on a holiday filled with new experiences and good times! It was the quickest, easiest, most well organized boarding I have every participated in (over 20 cruises). 6. (We're boarding the Fantasia in Kiel.). An MSC Ground Hostess is always on hand to assist you and provide information on flights, etc. Visit our FAQ. On some lines you can turn up at the port soon after midday and be embarked fairly swiftly - does that happen on MSC and could we get lunch on board, even if we board later? 4. Mon-Fri 9am - 7pm ESTSat-Sun 9am - 6pm EST. sunny2runner, November 26, 2017 in MSC Cruises. From Culture & History and our breathtaking Scenic Routes, to . 8. Search for great cruise deals and compare prices to help you plan your next MSC Cruises cruise vacation to Helsinki. View deals of MSC Poesia Stateroom 14044. Also please note that the aluminium gangways used if the ramp cannot be operated are less than 80 cm wide. Powered by Invision Community. Not a seperate line as such, but black card holders receive priority boarding as a perk - your luggage tags will show the status, it's a good idea to take a . Visit our website for more boarding tips. On request, the butler will also unpack guests suitcases. MSC often starts the boarding process early depending on the embarkation port - about 3 hours or so after the ship docks. Opportunity to choose the cabin and its location MSC Cruises "FANTASTICA cabins" are in categories I2-Inside, O2-Oceanview, B2-Balcony, and all SuperFamily rooms. Guests with food intolerances and/or allergies must inform MSC Cruises of their needs via the Special Needs Form and, once on board, confirm their requirements at Reception and/or with the Matre dHtel. Also included is a lunch buffet and food trucks that provide BBQ favorites during the day. MSC Cruises Priority Boarding Make Sure Your Voice Is Heard! They shall be confiscated and can be taken off the ship to be used while in port. (See the Onboard Paymentsection below for further information on how to do this.). All our ships are fitted with Braille signs in public areas, in lifts and at the entrance to cabins. As a safety precaution, you and your luggage may be searched and any item that the Company considers a security risk for passengers or crew members (such as weapons, alcohol, food, diving knives, kettles, irons, drones, Galaxy Note7, etc.) Enter your booking information. Yes, you can. Could MSC Cruises refuse my booking or deny me boarding? Review for MSC Meraviglia to Bahamas. 5. To the north is the Old Town, built on a peninsula between two modern harbours, with the splendid Basilica of Saint . Proceed to the security control. Copyright Cruise Blog Media LLC 2023. Guests are personally responsible (with the aid of their carer if applicable) for the custody, feeding and general care of the animal. Recommended Posts. You will be able to leave a comment after signing in, By 877-665-4655. This allows us time to provide the best possible service for our guests, which depends on the facilities and resources on board each ship. Taxi from Veddel would be a lot nearer than from the hotel and we will have very little luggage. It is a European cruise and the ship is in port from about 7 am to 18.30. Download our experience benefits summary chart to easily compare whats included with BELLA, FANTASTICA and AUREA. Other technology includes Zoe, a virtual personal cruise assistant to answer any questions, check the bill and reserve restaurants in seven different languages. Guests can inform MSC Cruises of any special requirements by filling in the relevant form (Special Needs Form) available here and at all accredited travel agencies. EU ID Card is not accepted, even in case willing to remain on board during the call in the UK. What is the deadline for notifying MSC Cruises of my special needs? - On the day of embarkation, all Aurea guests will have priority check-in and boarding with dedicated check-in desks and embarkation corridor (depending on the cruise terminals facilities). In the unfortunate event of a luggage handling error by the airline, we offer a luggage recovery service. Join before the cruise and earn 100 bonus points. Travel restrictions for each destination country may vary according to a Guest's citizenship. 2023 MSC Cruises S.A. All rights reserved. Yes, provided that he/she is fully independent. Your browser is not compatible with our new website and may not be secure. Enter these details to start the web check-in: I confirm I have read the Privacy Policy of MSC Cruises S.A. and the general service conditions available in the website footer, 2023 MSC Cruises S.A. All rights reserved. Thank you for visiting our site and we look forward to seeing you on board soon! Booking by travel agent: the documentation should be sent directly to your travel agent, Booking through our website: the documentation should be sent to the following address: mscdirect@msccruises.co.uk. On request, the butler will also unpack guests suitcases. At MSC the Club is actually not that good. In 2017, the line only had a single vessel based in North America. With complimentary and specialty dining and a raft of onboard . In the event that case your cabin is not yet ready yet, you may begin your onboard purchases in the bars and restaurants by providing crew with your cabin number and full name. Living on the east coast of Canada, she shares cruising tips and information with fellow Canucks seeking a reprieve from the great white north. You can Check-in online in just 3 clicks: Well equipped gym with panoramic view This would only happen in the interests of ensuring the safety of guests and the crew, which is of paramount importance. MSC Cruises and its staff have always been sensitive to the needs of its guests and constantly strive to provide the best service possible in accordance with international accessibility standards. Seek the extraordinary and make your cruise holiday an unforgettable adventure. Go to your cabin and collect their your Cruise Card. You will find a section dedicated to you. Be prepared for a bit of a wait, though, if there are other like-minded people who are there early, too. Please note that, staff may confiscate any articles that could present a safety risk. 2023 MSC Cruises S.A. All rights reserved. The majority of ports are fully accessible, but it is nevertheless advisable to check the details in the relevant section. Please note Guests must present only valid passport with at least residual validity 3 months at their arrival in the UK. If informed in advance, on-board staff will also be happy to help guests in choosing their meals to ensure they avoid foods or ingredients which may cause allergic reactions. If you are already a member with an upcoming confirmed cruise with MSC, update or confirm before your cruise your contact details (email, mobile, phone or address) to collect 100 extra points. On board our ships you'll enjoy of our endless entertainment options and relax on our pools and restaurants with total peace of mind. Most significantly, MSC offers three different experiences (as they call them), which affects the base fare, and is separate from the cabin selection. will be confiscated and not returned. - Things NOT to pack: alcohol, firearms, sharp objects, kettles, irons, food or beverages, drones, Galaxy Note7 (all forbidden on board). Alternatively, you may travel with another insurance policy covering the above risks. On working days requests are usually dealt instantly. These are: Platinum or Elite Captain's Circle Members: Guests who have completed five cruises or 50 cruise days Suite Guests: Those staying in a full suite (not a mini-suite) Guests With Special Needs: Those with medical issues or using mobility aids MSC Seaside | Boarding the Ship, Yacht Club Cabin Tour & Top Sail Lounge | MSC Cruises Vlog Day 01 30,776 views Jun 9, 2018 332 Dislike Share Save Description Sean & Stef 22.6K subscribers. Does MSC Cruises offer assistance to passengers with disabilities or reduced mobility? There is no normal time. Such change needs to be performed up to 1 month before departure, for a new cruise to sail within 3 months from the original departure. On MSC Armonia, MSC Sinfonia, MSC Opera and MSC Lirica guests can find only a limited selection of pre-packaged gluten-free snacks such as, biscuits, croissants, sponge cakes and muffins. Copyright 19952022 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos. Cruisers' Choice Awards! PTC DAWG. Started October 12, 2018, Copyright 19952022 The Independent Traveler, Inc. The Silver level also brings an unspecified milestone reward. Cruisers' Choice Awards! Are there special menus for coeliac passengers or for those with food allergies/intolerances? Are the ports visited during the cruise accessible to passengers with disabilities or reduced mobility? How much sooner does Priority boarding start than main boarding on MSC? So what is included in the basic cruise fare with MSC Cruises? Your personal scooter should be able to fit in a standard cabin with a limited entry doorway (58 cm on MSC Divina and MSC Armonia, 68 cm on MSC Lirica, MSC Sinfonia and MSC Opera, 62 cm on the others). > Priority boarding & luggage (only on embarkation day) > Dedicated priority check-in and check-out > Entry to exclusive areas "The One Sun Deck" and "Top Sail Lounge . IMPORTANT NOTE :please be informed that as of December 12th, 2022, our updated and automatic Hotel Service Charge per person per day will be outlined as in the table below. Any cruise change shall be requested through our contact centers. MSC Cruise Reviews Overview Reviews Deals Cruiser Rating 3.4 Average 8713 reviews Filters Cruise Line Ship Destination Show more filters 1 - 10 of 8,714 MSC Cruise Reviews Beautiful ship- TERRIBLE service Review for MSC Meraviglia to Bahamas yakmama 6-10 Cruises Age 30s Read More Sail Date: January 2023 Cabin Type: Balcony Aurea Helpful The 4,443- square-foot multiroom luxury enclave features a gold-and-marble master bathroom that doubles as a . What does the MSC Aurea experience include? She also teaches business studies at a university, with a focus on strategy. Taking the train from Hamburg to Kiel, then spending time in the town (lunch). At Genoa Airport, a comfortable MSC Lounge and MSC Terrace are available for the exclusive use of our Guests, on days when our ships are operating from the port of Genoa. That memory loss must be worse than I thought - perhaps I need a holiday :). I leave next week on Fantastica via Kiel. Embarkation begins at the check-in time shown on your cruise ticket. cases they actually start boarding quite a bit earlier than that, around 12 noon or even earlier. A special key will indicate the level of difficulty for each individual excursion and whether passengers with reduced mobility can take part. If you book your cruise directly with MSC Cruises, then you should personally complete the web check-in process. *Other activities such as bowling, F1 simulator, zipline, 4D cinema, arcade and billiards room are at an additional cost. Powered by Invision Community. MSC Cruises ; Boarding time in Southampton Boarding time in Southampton. Make Sure Your Voice Is Heard! Which areas of the ship are accessible to passengers with disabilities or reduced mobility? Say you're a top member with Hilton. Wondering if anyone that has that Cat. (Property Irregularity Report) prepared at the Lost Property Office of the airport where you reported the luggage missing. As far as. If your scooter is larger than the dimension reported for your chosen ship, you should book an H cabin or rent a smaller scooter. In the Us we usually arrive at embarkation site about 10:30. How does the Aurea priority boarding service work? Can a passenger with reduced mobility travel alone? Your browser may be out of date or not compatible with our new site and may not be secure. If you are seated in a terminal they will board black, Aurea and yacht club first). NB: Easy Onboard does not expedite your disembarkation process. Can I bring my Mobility Scooter/Wheelchair on Board? 5. Once we been on ship by 11am once by 2 pm :rolleyes: and we always in port by 10 am . Normal boarding does start around 10:30, that is correct. Properly trained and certified guide dogs are always allowed on board, provided they are in good health and have all the documents required for entering the foreign countries visited during the cruise. Entertainment onboard includes live music, shows, games, and classes. If possible, they should be carried in hand luggage. Spring break cruises: are they fun and should you try one? Cruise change for a fee, COMFORT Kids clubs are lots of fun at all ages. Be careful.. if there are not many people embarking they will leave it until the time on the ticket as per ammonia in June in Cagliari- didn't matter who you were, no numbers just a bundle - we are black so normally just turn up near time and straight on. LauraS The process is expected to be completed within 1 month after the launch of the ship, so please check availability of gluten-free menus at time of booking. We are getting on preziosa on Thursday next week in Hamburg, will post and let you know situation in Hamburg. We are staying in Hamburg the night before so have planned to be at the port by around 11:00am. Another free app is PressReader, which allows guests to enjoy popular newspapers and magazines for free while cruising. Firearms will not be accepted on board and immediate disembarkation will be required. Go to the embarkation area with all personal travel documents required for the cruise, and show staff the embarkation form on your cruise ticket or via the MSC for Me app (if available). Starting on 1 April 2021 - for all new reservations on Winter 2021-22 departures and onwards - Hotel Service Charges will become mandatory as an integral part of the total cruise price. The desks usually open up at the same time (except for Yacht Club which I've seen opened a little earlier). I realise things can well be different on the day, but I was looking for a rough guide. Your browser is not compatible with our new website and may not be secure. MSC Euribia deck plan view at Cruisedeckplans showing the newest deck plan layouts, public venues and stateroom pictures and our own deck plan pdf (printable version). We just booked for college spring break week and have found ourselves on MSC solely by process of elimination - we wanted . Make sure to carry your vital medicaments always with you during the whole cruise, for your own health and safety. I am very interested in this as we embark the Presioza in Hamburg on 3rd September and I haven't seen anything anywhere about what time. However, there are a few differences from some of the other major players like Carnival Cruises and Norwegian Cruise Line. Many thanks and we look forward to welcoming you onboard very soon. MEDITERRANEAN, NORTHERN EUROPE, ANTILLES, DUBAI, EMIRATES and OMAN, MSC WORLD CRUISE and RED SEA, Mediterranean, Northern Europe, Antilles, Emirates, Red Sea, MSC Grand Voyage to/from Dubai, Emirates & Oman; Antilles,Red Sea, MSC Grand Voyages from South Africa 7-night Mediterranean on MSC Divina: $4,958 (including taxes) for two adults, round trip from Valletta, Malta, June 2-9, 2024. (Northbound), MSC Grand Voyages to South Africa BOOKING FLEXIBILITY (See the Onboard Payment Systems paragraph for further information on how to do this.) Guests without proper traveling documentation will be denied boarding. Have you thought of arriving at the port hands-free? 2:00 PM. Mon-Fri 9am - 7pm EST Sat-Sun 9am - 6pm EST. If needed, or in the event of an emergency, the parents will be notified promptly, possibly by using beepers. Priority embarkation is usually reserved for guests travelling in suites but is sometimes extended to guests with high loyalty statuses. Home; . Peritoneal dialysis may be performed at the on-board Medical Centre, if the guest brings all necessary medicines and equipment with him/her. For cruises including flight connections, you should check-in on the airline website anytime from 23 hours before departure or at the airline Check-In desk at least two hours before the flight departure time. MSC Magnifica Cabin # 12112 Category B3 - Aurea Balcony Stateroom : Stateroom #: 12112: Category: . Inclusions Exclusivity World of Choice Availability Plan Your Cruise Now LUXURIOUS COMFORT Created by renowned architects De Jorio Design International, each In all cases passenger details will be handled in accordance with our privacy policy. Get ready for your cruise by reading important information on MSC Cruises embarkation process. ISLAND. On board: 1. Then join the Club prior to sailing and earn 100 bonus points! 7. Health & Travel requirements READ MORE. how much sooner does priority boarding start than main boarding on msc? If you have no insurance in place, please note that you might be exposed to additional costs 8. At the terminal: Cruiseline: MSC Cruises Ship: MSC Poesia Departure: Sunday, May 26, 2024 Nights: 14 . Click here find out more about our enhanced Health & Safety measures and our new, even safer onboard experience. We reserve the right to remove any beverages present in Guests luggage. Enjoy! Prams and wheelchairs Modern ships and elegant cabins Europe: EC Regulation 1889/2005 states that:Any natural person entering or leaving the Community and carrying cash of a value of Euro 10,000 or more shall declare that sum to the competent authorities of the Member state through which he is entering or leaving the Community in accordance with this Regulation. Otherwise, he/she must travel with a carer who can provide the necessary assistance. 1. They will be checked at the cruise terminal and during boarding. Guests with existing bookings made before December 12th 2022, will not be impacted by this change regardless if the Hotel Service Charges are prepaid or collectable on board at the time of the departure Started October 12, 2018, Copyright 19952022 The Independent Traveler, Inc. If there are a number of people embarking they do stick to the numbers they allocate on arrival ridigly. Says you get unlimited soft drinks-specialty coffee-wine-Beer and gelato. Read More. The service is available on the following countries: Austria, Belgium, Bulgaria, Croatia, Denmark, Estonia, Finland, France, Germany, Greece, Ireland, Italy, Latvia, Lithuania, Luxemburg, Netherlands, Poland, Portugal, Czech Republic, Slovakia, Romania, Spain, Slovenia, Sweden and Hungary (except Channel Islands, Canary Islands, the cities of Ceuta and Melilla, Madeira, Porto Santo, Malta and Cyprus). We get off in Southampton on 1st. 2023 MSC Cruises S.A. All rights reserved. MSC Seascape deck plan view at Cruisedeckplans showing the newest deck plan layouts, public venues and stateroom pictures and our own deck plan pdf (printable version). Followers 0. (Southbound), MSC Grand Voyages from South America, (Northbound), MSC Grand Voyages to South America Many thanks and we look forward to welcoming you onboard very soon. I'm hoping they will allow us to board early, as we have to check out of our hotel by 12. Guests intending to exceed these limits are invited to contact MSC Cruises directly or via their travel agents at the time of booking for information on how to ship luggage in excess of the free luggage allowance separately via freight or cargo, at an additional charge.
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