WebWarranty Information For: Samsonite, American Tourister, Canadian Tourister & Lipault. The Samsonite luggage warranty covers any manufacturing defects in your Samsonite luggage for the lifetime of the product. It is beneficial to both the environment and the consumers. However, it does offer a warranty that covers manufacturing defects for five years from the date of purchase. Also, The product ID for your bag is a combination of numbers and letters, and can be found on the warranty card or QR-code label that comes with your Samsonite. You should consider all the key factors before making a decision. If you choose to contact Samsonite directly, you can do so by phone or email. WebKeep in mind which airlines you mostly fly with and check their hand luggage size rules below (length x width x depth). Phone number (required for parcel deliveries) *. In the Case Samsonite will not be liable to pay the customer the difference Discover our vast range of suitcases, laptop bags and other luggage. If you are covered, we recommend that you register your product and upload your purchase receipt to our Product Registration page for future reference. Samsonite suitcases and bags are known for their durability and quality, and their lifetime warranty is a testament to their commitment to providing the best products to their customers. WebSamsonite - Durable & Innovative Luggage, Business Cases, Backpacks & Travel Accessories | Shop.Samsonite.com Previous Free Shipping Over $150 see details 20% Off Most products come with a five-year warranty, with the first year being worry free. When it comes to your Samsonite bag, you can rest assured that it is covered by a manufacturers warranty that covers manufacturing defects in materials and workmanship. If your Product is damaged in transit, submit a claim to the transit company at the place of arrival, if possible, before clearing customs. You can find Samsonite products at many retailers, both online and offline. This means that Tumi will cover all repair costs, including shipping, even if If the Product is to be replaced and the Product is no longer available, Samsonite will substitute a product similar in value. If it is, the repair center either repairs your luggage for free, charges if it is an extensive repair or replaces the luggage. This warranty covers only manufacturing defects and does not cover any damage caused by misuse (such as transportation of unusual items), neglect, accidents, abrasion, exposure to extreme temperatures, solvents, acids, water, normal wear and tear or transport damage (by airlines for example). Inspect your Product immediately after handling by anyone other than you. You are, however, responsible for all costs of getting the Product to any such Service Center including, but not limited to, the cost of packaging, shipping and applicable taxes. Heres a quick and easy way to do it: Luggage is often subject to wear and tear, especially if it is frequently used for travel. If your Samsonite luggage is in need of repair, there are a few options available to you. Most people dont know how to find their Samsonite model number. In conclusion, although Samsonite luggage does not have a lifetime warranty, it does have a very good warranty. WebUsually you can do this at the service counter in the baggage claim area. ext 237 (French Calls) Samsonite Authorized Repair Centers are a great option for those seeking repair services for their Samsonite product. Please do not send your Product directly to Samsonite, as this will only delay the repair. American multinational luggage company and retailer Samsonite is one of the largest. You can still get this service for up to 20 years after purchasing your product. This warranty is intended to give you specific legal rights. Any such damages are not covered by Samsonite's warranty, but we can provide you with the necessary documents or repair if needed. If the luggage is made of fabric, you can patch or sew it up using a needle and thread. Enter the product ID without spaces and press the check box. Here is a step-by-step guide on how to register your Samsonite luggage for the warranty: Now that you know how to register your Samsonite luggage for the warranty, you can rest assured that your purchase is protected in case of any damage or problems. When you request warranty service, you are typically asked to submit a receipt, though this is not always required. Consequently, if a problem occurs with this Samsonite product (the "Product") and the problem is caused by manufacturing defects in material and workmanship, Samsonite will, in its discretion, either fix or replace the Product in Copyright 2023 Samsonite IP Holdings S.r.l. Refer to the Warranty information included in your case to determine the length of time The first thing youll need to do is remove the broken wheel from the suitcase. Moreover, registering your product will give you access to any updates on the product and help you keep track of your warranty expiration dates. Review your luggages warranty to see if the damage is covered. Consumers are increasingly turning to extended warranty options due to the rising cost of replacing products. Manufacturing specifications are subject to change without notice. Product and/or in the list of Product features on our website. Save my name, email, and website in this browser for the next time I comment. All conditions, including manufacturing defects and accidents caused by abuse or misuse, are covered by the warranty. original receipt of purchase. If the warranty applies, you will be notified as to whether the Product will be repaired or replaced. , , SSL- . Consequently, the limitations or exclusions specifically contained in this warranty may not be applicable to you. Consequently, if a problem occurs with your Samsonite product (the "Product") and the problem is caused by manufacturing defects in material and workmanship, Samsonite will, in its discretion, either fix or replace the Product in accordance with the warranty terms and conditions stated herein. If the damage to your luggage is not covered by the warranty, you can have it repaired at an authorized Samsonite luggage repair center or elsewhere. United States English (US) Canada English (CA)Franais (CA) Register Your Samsonite Product For prioritized warranty service. Review the fields highlighted in red before continuing Your product Product Name or SKU Number Your information First Name Last Name Email Address PhoneOptional Street Address Apt / SteOptional Zip Code City State How Many Oxygen Absorbers For 1 Gallon Mylar Bag? Manufacturing specifications are subject to change without notice. WebWarranty Details If you purchased iFLY luggage or X Series by iFLY luggage, and submitted a valid registration or have a valid receipt, your luggage is covered by iFLY's Honest Warranty for 20 years or a lifetime, respectively. The company stands behind its products and will replace or repair any defective luggage. An error occurred in your subscription. You can save money and reduce waste by purchasing it. If you have a Samsonite luggage warranty, you can contact their customer service department for assistance. Samsonite does not offer a lifetime warranty on its luggage. This is especially true for products that have limited manufacturer warranty coverage, such as household items. Review the fields highlighted in red before continuing Your product Product Name or SKU Number Your Fill out the form on the website or call the Samsonite Service Center Australia at (61) 594-0000, or visit our Head Office at 5 Anzed Court, Mulgrave, VIC 3170. Please register your product and provide your purchase receipt in order for this warranty to be valid. If the warranty applies, you will be notified as to whether the Product will be repaired or replaced. Collection Statement. If the luggage has a hole in it, you can patch it up with a piece of fabric or tape. Consequently, if a problem occurs with this Samsonite product (the "Product") and the problem is caused by manufacturing defects in material and workmanship, Samsonite will, in its discretion, either fix or replace the Product in accordance with the warranty terms and conditions stated herein. Your browser's Javascript functionality is turned off. The warranty provided for herein applies only to the first purchaser or gift recipient of the Product. The warranty provided for herein applies only to the first purchaser or gift recipient of the Product. Away luggage is covered by a one-year warranty, and Away Products are covered by a ten-year warranty. The subscription may be disabled. Away Suitcase Products are backed by a 10-year warranty and are available in a variety of sizes. such repair or replacement will be at Samsonites expense, including any costs required to return the Samsonite offers both softshell and hardshell suitcases in a variety of sizes, styles, and colors. If the warranty applies, you will be notified as to whether the Product will be repaired or replaced. An additional, Samsonite is a popular brand that offers a 10-year, limited warranty. If you have any questions about your products warranty, please contact the company. To locate the nearest Repair Centre, please click here. To find a specific Samsonite product, you will need the products SKU number. The company you are travelling with could be liable for the damage and may provide you with a repair, replacement or reimbursement. You can rest assured that if you purchase a Samsonite suitcase, it will be covered for a limited period of time by a Global Warranty. Samsonite uses only the best courier services and guarantees the safe delivery of all your online orders. Any such repair or replacement will be at Samsonite's expense, including any costs required to return the repaired or replacement product to you. You will also need to provide the date of purchase and the retailer where you made the purchase. ET Monday through Friday, or visit our website at www.smiennaiteservice.com. Before we offer any product for sale, it is put through rigorous tests of strength, durability, and dependability that represent the environmental demands of frequent travelers. If the product is not under warranty as determined by the Authorised Repair Agent, any repairs agreed If you want to use your Away warranty, you must return the Battery to Away and provide Away with proof of the original purchase date. The warranty provided herein is limited to the value of the Product. * Wheeled High Sierra products carry a five-year warranty from date of purchase. This way, you can save money without sacrificing quality. Any There are additional conditions explained in the warranty booklet for Samsonite products. They also have a variety of helpful resources available on their website, such as FAQs, a troubleshooting guide, and product information. For more information, visit the Samonite Chat, which is open from 9:00 a.m. to 4:00 p.m. on Monday through Friday. Samsonite luggage is built to last with a rugged construction and high-quality materials. Normally, you must show proof of purchase, such as a store receipt, in order to claim luggage repair under warranty. arrival, if possible, before clearing customs. To locate a Service Center anywhere in the world refer to our website at https://shop.samsonite.com/ or call: Samsonite requires that you use only an approved Samsonite service centre (Service Centre) for warranty repairs. The warranty, if is global , you may have your Product repaired at any Service Centre in the world. Repairs performed by anyone other than an Authorized Repair Agent will void this warranty. Canada: 1-800-265-4933 When selecting warranty service, you are generally encouraged to submit a receipt, though this is not always required. It is not always necessary to use it. To the extent permitted by applicable law, any implied warranties are hereby excluded. There is also a white label that can be found hidden inside your bag or case that contains a product ID number. But as with any other products, it is not indestructible. Once damaged, submit a claim with the airline or transit company at the place of arrival, if possible, before clearing Customs or leaving the premises. This number can usually be found on the products tag or label. Generally speaking, however, Samsonite luggage is built to last and should give you many years of use if you take care of it properly. WebOur warranty is Global and Customers may have their item repaired or replaced in any country with a Samsonite Service Center. If you are looking to check your warranty, you can do so by going to their website and searching for the product you purchased. *Canadian Tourister products can only be serviced in Canada. Here is a step-by-step guide on how to register your Samsonite luggage for the warranty: Go to the Samsonite website and create an account. This is usually located on the bottom of the suitcase. Mexico: 01800) 904 89 00, Britto by Heys 21" Transparent Carry-On - "A New Day", Disney Mickey Mouse Classic Hardside 20" Spinner, Hartmann Ratio Classic Deluxe 2 Global Carry-On Spinner, Mancini Buffalo Leather 15.6" Laptop Backpack. Visit our corporate site for more information. Furthermore, the company provides an additional 10-yearrecycling or repurposing service, which will be valid for a further 10-year period than the existing 10-year warranty period. Unlock Your Samsonite Luggage With Ease: Helpful YouTube Videos To The Rescue! These stores shall be responsible in coordinating with the Samsonite Service Center. While it can be frustrating, its actually not that difficult to fix. Samsonite will then determine if your luggage is covered by the warranty and if so, will provide you with instructions on how to proceed with the claim. You can also email them at info@samsonite.com, or fill out a form on their website under the Contact Us section. ext 220 (English Calls) Labor charges and damages attributable to work performed by anyone other than a Service Center are not covered by this warranty. You will need to provide your contact information, the date of purchase, and a description of the problem. WebImprove your Samsonite experience by registering your product. The warranty provided herein is limited to the value of the Product. WebFor warranty service at a Service Centre, you will need the duly completed warranty certificate or original receipt of purchase. Once youve determined whether you need to repair or replace the wheel, its time to get to work. When you purchase a Samsonite product, Additionally, Samsonite offers a warranty on their products and provides helpful advice for repairs and replacements. Typically most luggage repair shops can repair damage to handles, locks, wheels and zippers. Samsonite products are rigorously tested to ensure that the travel products you trust meet stringent standards. In addition to the rights described herein, you may also have other rights that vary from state to state or country to country with respect to the exclusion or application of implied warranties, incidental and consequential damages and repair and replacement. Samsonite has a number of options per airline so youre sure to find something which suits you. Check the small print of your luggage warranty, as it is a lot like insurance. Product locks are intended only to prevent accidental opening and cannot necessarily prevent theft of the Product or its contents, breakage or entry by airline or airport personnel or governmental authorities. Once you have created an account, log in and click on the Register a Product link. Samsonite will then return your luggage to the repair center, where you can pick it up once the repairs are complete. Other damage not covered under the warranty includes that caused by transportation of unusual items, accidents, solvents or acids, as well as exposure to extreme temperature or water. It is important that Customers inspect their luggage after it has been handled by an airline company or any transit company. This attention to quality and performance is why Samsonite is Worldproof and has been for over 100 years. Samsonite Travel Equipment is always performance tested, at fully loaded capacity, using our stringent quality control standards. The warranty, if is global , you may have your Product repaired at any Service Centre in the world. Free returns. comparable Samsonite product. repaired or replacement product to you. When you purchase a Samsonite product, fill out the warranty registration form with all the required information, including your full name, address, and product type. The warranty covers both new and pre-owned products. Street *. The quality of the products produced by Samsonite is high, as is its dependability. Inspect your Product immediately after handling by anyone other than you. Samsonite products are rigorously tested to ensure that the travel products you trust meet stringent standards. Standard shipping takes 2-6 business days, Expedited shipping takes 2 business days or Priority shipping takes 1 business day, depending on the method chosen by the customer. submit a claim to the transit company (which is insured against damaging your product) at the place of Manufacturing specifications are subject to change without notice. Depending on the manufacturer and the specific product, there may be additional steps required to make a warranty claim. Look for a label on the inside of your suitcase. All rights reserved. Personalise your bag with laser engraving to make it truly unique. WebImprove your Samsonite experience by registering your product. Samsonite products are rigorously tested to ensure that the travel products you trust meet stringent standards. Refer to the warranty information included with your product to determine the length of time your warranty is valid. Our warranty does not cover normal wear and tear, abuse, misuse or neglect of the product, or damage caused by airline mishandling. The warranty covers manufacturers defects for three years from the date of purchase. Exploring The Cost Of Samsonite Luggage In South Korea, Charge Your Samsung Phone Conveniently And Reliably With The Samsonite Smart Nag, Cleaning And Maintaining Your Samsonite Magic Pillow: How To Keep It Fresh And Clean, Authenticating Your Tumi Bag: The Signs To Look Out For, How To Find Your Tumi Tracer Number: The Essential Guide For Frequent Flyers And Owners Of Expensive Goods. Consequently, the limitations or exclusions specifically contained in this warranty may not be applicable to you. State The centers offer a wide range of services, such as wheel replacement, zipper repair, handle repair, fabric repair, and more. This includes defects in materials and workmanship, as well as any damage that may occur during normal use of the luggage. Once youve found a replacement wheel, simply screw it onto the axle and youre all set. Consequently, if a problem occurs with this Samsonite product (the "Product") and the problem is caused by manufacturing defects in material and workmanship, Samsonite will, in its discretion, either fix or replace the Product in accordance with the warranty terms and conditions stated herein. . Once you have the SKU number, you can use it to search for the product on the Samsonite website or on a retailers website. Previous. High Sierra products are warranted to the original owner for the lifetime of the product against defects in materials or workmanship under normal recreational use. For warranty service at a Service Center, you will need the duly completed warranty certificate or original receipt of purchase. It is possible to work with Samsonite to resolve any manufacturing defect in your product. To the extent permitted by applicable law, any implied warranties are hereby excluded. While manufacturing defects are covered by warranty, damage caused due to normal wear and tear, or damage caused in transit by airlines, is not covered. Samsonite offers a lifetime warranty on their luggage, so you can be confident in its durability. Comparing Samsonite And Delsey: Which Is The Better Luggage Brand? Product locks are intended only to prevent accidental opening and cannot necessarily prevent theft of the Product or its contents, breakage or entry by airline or airport personnel or governmental authorities. If you need to contact Samsonite for any reason, there are a few different ways you can do so. For warranty service at a Service Centre, you will need the duly completed warranty certificate or Electric and electronic components and connections, cables, adaptors and batteries are excluded from the warranty. Pay for repairs if necessary. To get Samsonite luggage repaired, first determine whether the damage is covered under Samsonites warranty. Find your local Samsonite store and favorite bag. While non-warranty maintenance or repairs on your Product can be performed by any company, Samsonite requires that you use only an approved Samsonite service center ("Service Center") for warranty repairs. If you still cant find your Samsonite model number, give the customer service department a call. You are, however, responsible for all costs of getting the Product to any such Service Center including, but not limited to, the cost of packaging, shipping and applicable taxes. In addition to the rights described herein, you may also have other rights that vary from state to state or country to country with respect to the exclusion or application of implied warranties, incidental and consequential damages and repair and replacement. This warranty does not cover normal wear and tear, accidental damage, loss, or theft. Samsonite is well-known for its high-quality, long-lasting suitcases. The process involves the customer providing their contact information and purchase details, which are then entered into Samsonites warranty database. WebWARRANTY TERMS AND CONDITIONS. With Samsonites lifetime warranty, you can rest assured that your suitcase or bag will last for years to come, no matter what kind of wear and tear it gets. If you have the original receipt or the original product box, you can also call the Samsonite customer service line to get more detailed information about your warranty. ext 237 (French Calls) Timeweb - , , . Manufacturing specifications are subject to change without notice. Samsonite products are rigorously tested to ensure that the travel products you trust meet stringent standards. Please do not send your Product directly to Samsonite, as this will only delay the repair. Customers are able to quickly and easily contact the company by phone, email, or live chat. Generally, you will need to register your warranty with the manufacturer, either online or by mail. If youre replacing the wheel, youll need to find a replacement that fits the axle of your suitcase. Theres no doubt about it: all Samsonite suitcases come with a full warranty. Labor charges and damages attributable to work performed by anyone other than a Service Center are not covered by this warranty. Are you sure you want to remove the following product from the cart? Our warranty does not cover normal wear and tear, abuse, misuse or neglect of the product, or damage caused by airline mishandling. Samsonite products are rigorously tested to ensure that the travel products you trust meet stringent standards. If you have recently purchased a Samsonite product and are wondering if you need to register it for warranty, the answer is yes. "Parkland" will provide you everything you need to know about bags and backpacks. United States: 1-800-262-8282 By visiting the Samsonite product registration page, you can register your product. You can call 1-800-265-4933 from 9 a.m. to 4 p.m. Secure Your Samsonite Luggage With Warranty Registration Its simple and convenient to register your Samsonite luggage in order to get the most out of your Exclusive online offer. Free Shipping Over $150 see details. The warranty provided for herein applies only to the first purchaser or gift recipient of the Product for a period of ten years starting from the date this Product was purchased. This warranty does not cover damage caused by misuse (such as transportation of unusual items), neglect, accidents, abrasion, exposure to extreme temperatures, solvents, acids, water, normal wear and tear, or damage caused by airlines (for example, when they fly us), nor does it cover damage. Mexico: (01800) 904 89 00. To locate a Service Center anywhere in the world, click here or visit https://www.supportandgo.com/ServiceInfo/ServicePointLocation. To the extent permitted by applicable law, any implied warranties are hereby excluded. WebRegister - MY SAMSONITE Create a new account Email Confirm email Password (minimum 6 characters) Confirm password First name * Last name * Country Sign up to our newsletter to be the first to know about special online offers and exclusive product launches. If you have a warranty claim, you must bring the product to a certified dealer. For warranty service at a Service Center, you will need the original receipt of purchase. . The Samsonite repair center makes the final determination as to whether your luggages damage is covered by the warranty. There is no more additional stock of this item, Personal Information as transportation of unusual items), neglect, accidents, abrasion, exposure to extreme temperatures, Consequently, if a problem occurs with this Even if the warranty is not guaranteed, you can be confident that it will be worth it. The warranty provided for herein applies only to and extends for the lifetime of the first purchaser or gift recipient of the Product.
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